Careers

Customer Success Representative 🇪🇸 (Spanish Markets)

Location: Portugal (Remote)

Join our team at RateIntel.io as a Customer Success Representative and become a vital player in our mission to revolutionize hotel management with our innovative software solutions. We are looking for a proactive, customer-centric individual who is fluent in both Spanish and English, and is ready to help us expand our client base while ensuring the utmost satisfaction of our existing clientele.

Key Responsibilities:

1. Spearhead the client onboarding process, ensuring a seamless transition including system training and implementation, with a particular emphasis on Spanish language support.
2. Deliver continuous, top-tier customer support and guidance to both English and Spanish speaking clients to foster their success and contentment with our products.
3. Promptly address customer inquiries, resolving any issues with a professional, solutions-focused approach.
4. A deep-rooted passion for technology and assisting hotels in transforming their operations via our state-of-the-art software.

Key Qualifications:

1. A minimum of 2 years in customer success, account management, or a related arena.
2. Outstanding communication skills with bilingual proficiency in Spanish and English.
3. A track record of problem-solving, analytical thinking, and the ability to deliver results both independently and collaboratively.
4. Ability to work independently and as part of a team
5. Passion for technology and a desire to help hotels transform their operations through innovative software solutions

Desirable Extras:

1. Comfortable operating in a remote setting.
2. Proven track record in hospitality management software sales.
4. Hands-on experience in the hospitality sector, with an understanding of its unique challenges and opportunities.

We provide a competitive salary and benefits package, plus prospects for professional development and career growth. If you're driven by customer success and seek to elevate your career in a company at the forefront of the hotel software industry, Apply today!

RateIntel.io is proud to be an equal opportunity employer, and we are committed to providing an environment of mutual respect and inclusion to our teams all over the world. We are proud to say we have a diverse team spread globally and value the unique talents of all our people, with different personal experiences and points of view. We do not accept discrimination on the basis of race, colour, gender, religion, sexual orientation, disability, age, culture, and warmly welcome applications from all eligible candidates.